Making an Appointment
To make an appointment with a Doctor, Nurse or the Practice Pharmacist please telephone 01241 859888.
Please note we are unable to process appointment requests received via email or online forms.
You can read more about consultations and how to get the best out of your appointment, as well as our location.
For medical advice when the surgery is closed telephone NHS 24 on 111. Find out more about NHS 24 and emergency dental care. Call 999 in a medical emergency - when someone is seriously ill or injured and their life is at risk.
Types of Appointment
Same Day Appointments
You will be asked the nature of your problem. This is so the admin staff can signpost you to the most appropriate person.
If it is something that the Doctor can only deal with then you will be asked if the matter could be dealt with by telephone or do you require to see a Doctor?
When all our appointments have been used for that day the admin staff will ask you if it is something that needs dealt with urgently. This will then be passed to the EMERGENCY Doctor who will assess if you require to be seen that day. If you do, you will be asked to attend the Practice and will be seen by one of the GPs. If you are asked to attend - you may have to wait a while before being seen BUT you will be seen that day.
Telephone Appointments
Many appointments can be dealt with over the phone unless an examination is required.
Routine Appointments with a GP
We endeavour to see patients as quickly as possible but be aware that the national waiting time for a routine matter is approximately 3 weeks.
Home Visits
Patient requests for home visits are always a high priority for action. Patients are asked to request a home visit before 10.00am where possible, in order for doctors to plan their day.
All requests for a home visit will be triaged (clinically assessed) by the duty doctor, no matter what time a patient or carer telephones the practice. Please be able to give a contact telephone number, preferably a landline, for the doctor's return telephone call.
A home visit is appropriate for any patient who is confined to their home for medical reasons only, otherwise they will be asked to attend the surgery to be seen.
Surgery Pod
Remember to use the Surgery Pod to check your height, weight, blood pressure and lifestyle questions. You don't need an appointment - just pop in during opening hours (8am-6pm). Find out more about the Surgery Pod.
Opening Hours
The practice is open 8am to 6pm, Monday to Friday.
We participate in the public holiday closure timetable as agreed by NHS Tayside for General Practice. Clinical services and requirements for advice during all out of hours periods are covered by NHS 24 on 111.
Try eConsult!
Find self-help information, consult with a doctor, or submit an administrative request (such as a sick note or test results)
Health Information
To complement the non-emergency NHS 24 phone service, NHS Inform provide general health information, including advice on tests, treatments, illnesses, injuries, healthy living, support and health rights. You can phone NHS Inform on 0800 22 44 88 or use the webchat option on the NHS Inform website.
